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Communication researchers use cue in some distinct but overlapping ways, depending on their theoretical tradition. A common usage is that cues carry meaning without being the content itself. This makes them the how rather than the what of communication – tone of voice, facial expressions, body posture, eye contact, physical proximity, response latency. They don’t say something, but they mean something. For collaboration and conflict handling, know that you can use cues to generate more information from information provided, in real-time. Most research focuses on what I call other-cues, or the sender. We’ll focus on self-cues – the felt experience, somatic sensing, intuition, gut which signal something to you, from your working model/mental map.

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